Complaints & Suggestions

The practice operates a complaints procedure in line with national criteria. If you have any problems or concerns which you are unable to have resolved at the time with the person concerned and wish to take the matter further, a leaflet outlining the procedure is available from reception. Those patients who wish to avail of independent Advocacy in cases of complaint are invited to contact the Scottish Public Services Ombudsman:
4 Melville Street
Edinburgh
EH3 7NS
Freephone: 0800 0377 7330

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Your Neighbourhood Professionals. Just a Click Away! Bonnar & Co Positive Directions Ltd Thomas Brown & Sons
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Nigel Rise, Dedridge, Livingston, EH54 6QQ
  • Telephone 01506 414586
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Your Neighbourhood Professionals. Just a Click Away! Bonnar & Co Positive Directions Ltd Thomas Brown & Sons
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