Complaints & Suggestions

The practice operates a complaints procedure in line with national criteria. If you have any problems or concerns which you are unable to have resolved at the time with the person concerned and wish to take the matter further, a leaflet outlining the procedure is available from reception. Those patients who wish to avail of independent Advocacy in cases of complaint are invited to contact the

Scottish Public Services Ombudsman:
Bridgeside House
99 McDonald Road
Edinburgh, EH7 4NS
Freephone: 0800 0377 7330

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